Table of Contents
Why choose us
Our Commitment to Excellence
With over 13 years of experience as a leading au pair agency in China, we possess extensive resources in host family matching and deep expertise in handling visa processes, mediation in host family conflicts, and resolving various challenges.
❶ We Honor Our Promises
Every benefit committed to our au pairs is 100% guaranteed and fulfilled. We stand firmly by our agreements.
❷ We Maintain Neutrality
When addressing issues between au pairs and host families, we strive to remain impartial and fair, without bias towards either party.
❸ We Provide End-to-End Support
Our comprehensive service covers the entire journey: from careful matching and detailed visa application guidance to providing full support for au pairs who encounter difficulties after arrival in China and require re-matching with a new host family.
❹ We Offer Premium Services
Beyond the au pair program, we provide value-added services, including guidance on selecting and applying to universities in China and recommendations for foreign language teaching positions.
❺ We Uphold Professional Standards
We are a proud member of the International Au Pair Association (IAPA) and the China Au Pair Association (CAPA), adhering to the highest industry standards.
❻ Our Community Shares Their Experiences
Hear directly from our global community of au pairs! Visit our YouTube channel to watch testimonials and see their experiences in their own words.
https://youtube.com/@tofriend.aupair
Mission & Values
Our Mission
Our mission is to serve as a cultural bridge connecting Chinese families with young people from around the globe. We are dedicated to providing safe, reliable, and fully-supported au pair programs in China. Through profound cultural immersion, we enable au pairs to gain meaningful language learning and family life experiences in China, while providing host families with authentic foreign language environments and international perspectives. We firmly believe that genuine cultural interaction fosters global competence in youth and opens a window to the world for children.
Our Core Values
- Integrity & ReliabilityWe consider our reputation to be our most valuable asset. We are committed to fulfilling 100% of the benefits promised to both our au pairs and host families. Throughout our service, we maintain transparency, neutrality, and fairness in handling any situation, without bias towards any party, to build and sustain long-term trust.
- End-to-End Support & PartnershipWe view au pairs and host families as long-term partners. We provide comprehensive support throughout the entire journey—from matching and visa assistance to training, arrival orientation, and even mediation and rematching if needed during the stay in China. Our commitment extends beyond the program with value-added services for further studies or career development, truly acting as a partner in each participant’s growth.
- Service Excellence & ProfessionalismWe pursue excellence in every detail of our service. Whether it’s providing au pairs with detailed pre-departure guidance and visa interview training or conducting rigorous background checks for host families, we hold ourselves to the highest professional standards to ensure a high-quality and stable service experience.
- Cultural Respect & Open-mindednessWe respect the cultural background and personal habits of every au pair and encourage open and inclusive cultural exchange. Our programs are designed to promote deep understanding and friendship among people from different cultural backgrounds, working together to build a harmonious international community.